Patient Care & Resources

We want you to be as comfortable as possible during your stay with us. Most of our rooms are private, with several semiprivate rooms as well. Your room assignment will be determined by your admitting diagnosis and the number and type of patients already hospitalized. We do everything we can to make sure you are in the best possible room for your care. Your room is outfitted with a call light system. Your nurse will show you how to use it.

An important part of providing you with very good care is hourly rounding. What does this mean for you, your family and your visitors? It means that we are anticipating your personal needs and monitoring your well-being on an active, hourly basis so that your family and visitors can focus wholly on your recovery and support.

You will be visited by one of your caregivers:

• Every hour from 7 a.m. to 11 p.m.
• Every two hours from 11 p.m. to 7 a.m.

During this time we will:

• Check on you and your well-being
• Monitor your comfort and pain
• Help you move and change position
• Help you with trips to the bathroom

Your caregiver will make sure you have easy access to the following:

• Telephone
• Bedside table
• Water or other beverages
• Glasses
• Call light for assistance
• Urinal and/or bedpan
• Wastebasket

Telephone service is available in your room at no cost. Family may call you directly by dialing the number printed on your phone. Optional TTY (telecommunications for the hearing impaired) service is available upon request. For local calls, push 8 and then the number. For long distance calls, push 8 and then 0. Long distance calls must be collect or credit card.

We offer a restaurant-style menu to accommodate the specialized dietary needs of many of our patients. You may call ext. 9723 to place an order at your convenience, or a dining hostess will call you. Room service is available anytime between 7 a.m. and 6:30 p.m.

We have tools and resources available to assist in effective communication for those who are deaf, hard of hearing or blind, or who speak another language or cannot read. If you or your loved one has a communication need or if something needs to be explained in a different way, please let one of our staff members know.

If you or your loved one has recently visited Clinton Memorial Hospital (CMH) and lost or forgotten something, you should first contact the department you visited by calling the hospital's main phone number at 937.382.6611. Or you may call the CMH Patient Relations line at 937.382.9207. Our staff will do our best to help you find your lost item.

Advance directives are legal documents that establish how you would like to be cared for if you're ever in a situation where you're unable to express your own wishes. These documents are recognized throughout Ohio and in most other states. There are two main types of advance directives: a living will and a power of attorney for healthcare. The living will applies in end-of-life treatment situations and lets you state your wishes regarding which medical treatments you would like to have performed or withheld.

The power of attorney for healthcare lets you choose who will speak for you and make medical decisions on your behalf if you're unable to make these decisions yourself. This person can be the same person you select to be a financial power of attorney, or it could be a different person, but in either case, the paperwork for power of attorney for healthcare is different. If you have questions about how to create a living will or power of attorney for healthcare or would like to learn more about various treatment situations in which they are used, you can speak with someone on our Care Management team. Ask your nurse to contact them for more information.

From the moment you're admitted, we work hard to prepare for your transition home. We will have discharge information ready for you, including any medications you will need to continue taking, any instructions for recovery and any follow-up appointments.

We strive to set up a follow-up appointment for every admitted patient. This is a critical part of making sure you make a full recovery. Your primary care provider will be able to assess your progress, adjust your medications and arrange for further treatment, if necessary. If you don't already have a primary care provider, let one of our staff members know, and we'll assist you in setting up an appointment with one of our providers.

Medical Records/Health Information Management is located on the first floor of CMH. The department is responsible for maintaining all CMH patient records in accordance with federal privacy and other regulations. If you would like copies of some or all of your records or need information sent to another provider, please make a formal request by visiting or by calling 937.382.9218.

Would you like to share feedback about a recent visit - praise for your caregivers, or concerns that weren't resolved during your stay? Please contact CMH Patient Relations at 937.382.9207 to discuss your visit privately with a member of our quality team.